FAQs

Where are you from? Shop 4 Trends is owned and operated in Australia.

What is your currency? All prices are in AUD ONLY

How long before I receive my purchase(s)? Wherever possible, your purchase will be sent to you directly from the manufacturer using ePacket. ePacket allows you to receive tracking information so you can monitor the entire delivery process right to your door. Please allow between 12 - 25 days to receive your delivery. We are more than happy to answer any queries you may have in relation to the delivery process.

What is the best way to contact you? Please email all sales relating queries to sales@shop-4-trends.com; for anything else, please email us at info@shop-4-trends.com

How long does it take for you to respond? We endeavor to have responded to all emails within 12-24 hours.

What if my product is damaged on arrival? Please immediately email us on sales@shop-4-trends.com with an image of the damaged product - we will then make an assessment and contact you with a remedy.

How do I request a refund? Please immediately email us on sales@shop-4-trends.com with your reason for a refund - we will then make an assessment and contact you to resolve.